Privacy Policy
Last updated: [24-11-2024]
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other timely actions required by applicable law.
How we collect and use your personal information:
In order to provide the Services, we collect and have had, for the past 12 months, personal information about you from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect:
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or is reasonably likely to be associated with you. The following describes the categories and specific types of personal information we collect.
The information you send to us directly through our Services may include:
Basic contact details, including your name, address, telephone number, email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, telephone number.
Account information, including your username, password, security questions.
Purchase information, including items you view, add to your cart, or add to your wish list.
Customer support information, including information you choose to include in communications with us, such as when you send us a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect through cookies:
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Like many websites, we use Cookies to power and improve our Site and Services (including to remember your actions and choices), to perform analytics, and to better understand user interaction with the Services (in our legitimate interests of administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better customize the services, products, and advertising on our Site and other websites.
Most web browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please be aware that removing or blocking Cookies may impact your user experience and may cause some of the Services, including certain general features and functionality, to function improperly or no longer be available. Additionally, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Finally, we may obtain information about you from third parties, including service providers and vendors, who may collect information on our behalf, such as companies that support our Site and Services, such as Shopify.
Our payment gateway, which collects payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you request in order to perform our contract with you.
When you visit our Site, open or click on emails we send to you, or interact with our services or advertisements, we, or third parties we partner with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for any third party policies or practices. For more information, see the section below, Third Party Sites and Links.
How we use your personal information to provide you with products and services:
We use your personal information to provide the Services to you in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating any returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you product or service advertisements. This may include using your personal information to better personalize the services and advertising on our website and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you: We use your personal information to provide customer support and improve our Services. This is in our sole interest to be responsive to you, provide convenient services to you, and maintain our business relationship with you.
How we disclose personal information:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
Where you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests of running a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar transactions), to enforce any regulatory terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Categories of Recipients:
Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, purchase information, and customer support information.
Internet or other similar network activity, such as Usage Data from Vendors and other third parties who perform services on our behalf (such as Internet service providers, payment transaction, fulfillment partners, customer support partners, and data analytics providers).
Business and Marketing Partners:
We do not use or disclose personally identifiable information to infer characteristics about you.
User-Generated Content:
The Services allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who has access to the information you choose to make available to third parties, and we cannot guarantee that the parties who access it will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy or use of any information you disclose to or receive from third parties.
Third-Party Sites and Links:
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should check their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on such sites.
Information you provide in public or semi-public locations, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation as to their use by us or any third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.
Children’s Data:
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has received your personal information, you may contact us using the contact details set out below to request that it be standardized.
As of the Effective Date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as those terms are defined under applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information:
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you submit may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or temporary information.
The length of time we retain your personal information depends on a number of factors, as we need the information to maintain your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights and choices:
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases, we may refuse your request, as permitted by law.
Right to access/know. You may have the right to request access to the personal information we hold about you, including details relating to the ways we use and share your information.
Right to erasure. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to third parties, in certain situations and with certain guidelines.
Right to opt out of selling, sharing or targeted advertising. You may have the right to opt out of having your personal information “sold” or “shared” or to have your personal information processed for purposes considered “targeted advertising” as defined in applicable privacy laws.
Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
Right to Limit and/or Opt-Out of Use and Disclosure of Sensitive Personal Information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only that which is necessary to perform the Services or provide the goods reasonably expected to an average individual.
Restriction of Processing:
You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent:
Where we rely on consent to collect your personal information, you may have the right to opt-out.
Appeal:
You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our denial.
Managing Communication Preferences:
We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. Under applicable law, you may designate an authorized agent to transact on your behalf to exercise your rights.
Before accepting an agent’s request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints:
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your consent, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.
International users:
Please note that we may transfer, store and process your personal information outside of the country in which you live, including the United States. Your personal information is also processed by employees and third party service providers and partners in these countries.
If we transfer your personal information to European forums, we will rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as relevant, unless the transfer of data is to a country that has been determined to provide an adequate level of protection.
Contact:
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please send an email to assistance@cazori.com
